​​FXN ("we," "us," or "our") is committed to protecting the privacy of those who visit our website (the "Website") and use our services. This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it.

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Information We Collect:

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We may collect two types of information from visitors to the Website:

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• Personal Information: This includes information that can be used to identify an individual, such as name, email address, phone number, and mailing address. We only collect personal information when you voluntarily provide it to us, such as by completing an application form or contacting us through email.

• Non-Personal Information: This includes information that cannot be used to identify an individual, such as your browser type, operating system, IP address, the pages you visit on our Website, and the dates and times of your visits. We collect this information automatically through the use of cookies and other tracking technologies.

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How We Use Your Information:

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We may use the information we collect for the following purposes:

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• To process your application for financial reimbursement.

• To respond to your inquiries and requests.

• To send you information about FXN and our services.

• To improve the Website and our services.

• To comply with legal requirements.

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Sharing Your Information:

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We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we have disclosed it to them.

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We will not share your personal information with any third-party for marketing purposes without your consent.

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Data Security:

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We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

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Data Privacy:

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FXN is committed to protecting the privacy and security of your personal information. We adhere to strict data privacy practices to safeguard your sensitive data, including:

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• Confidentiality: We limit access to personal information to authorized personnel on a need-to-know basis.

• Security Measures: We implement robust security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

• Compliance: We comply with all applicable federal and state laws and regulations regarding data privacy, including HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation) where applicable.

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Data Minimization:

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We collect and retain only the minimum amount of personal information necessary to fulfill our legitimate business purposes. This includes:

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• Purpose Limitation: We collect personal information for specific, explicit, and legitimate purposes.

• Data Quality: We strive to ensure that the personal information we collect is accurate, complete, and up-to-date.

• Storage Limitation: We limit the storage of personal information to the minimum period necessary for the fulfillment of the purposes for which the personal information is processed.

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Data Retention:

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We have established a data retention policy to determine the appropriate retention periods for different categories of personal information. Factors considered in determining retention periods include:

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• Legal Requirements: We retain personal information as required by applicable laws and regulations, such as tax laws, regulatory requirements, and legal hold orders.

• Business Needs: We retain personal information as necessary to fulfill our business operations, such as providing services, billing, and customer support.

• Contractual Obligations: We retain personal information as required by contractual obligations with our clients and partners.

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We will securely dispose of personal information when it is no longer needed, using appropriate methods such as shredding or electronic deletion.

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By adhering to these principles, we aim to protect your privacy and ensure the security of your personal information.

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Your Choices:

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You have choices regarding your personal information:

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• You can choose not to provide us with any personal information. However, this may limit your ability to use certain features of the Website or to apply for financial reimbursement.

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.

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Children's Privacy:

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The Website is not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child under 13 has provided us with personal information, please contact us.

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Changes to this Privacy Policy:

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We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are using your information.

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Contact Us:

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If you have any questions about this Privacy Policy, please contact us at info@fxnrelief.org.